When a lookup is run, the service may process the domain name, optional DKIM selector, selected lookup source, request ID, IP address, user agent, timing information, and diagnostic results. This information is used to perform the check, troubleshoot errors, protect the service, and produce operational lookup reports.
If you send a message, we process the details you provide, such as your name, email address, optional domain, optional DKIM selector, and message content, together with technical request data. Contact submissions may be stored so that we can review your message, investigate the issue you raised, and reply or provide related support. Replies are sent using the AuthSMTP email service.
We use the contact details submitted through this form only in connection with your message and any directly related follow-up. We do not add form senders to a marketing list, and we do not use these details to send marketing, promotional, or other unsolicited email.
DNSProblem.com prohibits advertising or promoting this website, its URLs, services, or content using unsolicited messages. This prohibition applies to unsolicited email, SMS or text messages, instant or direct messages, social media messages, forum or comment spam, and any other unsolicited individual or bulk electronic message.
No person, affiliate, contractor, customer, or other third party is authorized to send unsolicited messages advertising DNSProblem.com or to claim that such messages are sent on our behalf. We do not buy, rent, or use third-party marketing lists to advertise this website. A reply or directly related follow-up to a message that a user submits through our contact form is service correspondence, not advertising.
If you receive an unsolicited message advertising DNSProblem.com, please contact us with enough information for us to investigate. Any such advertising is unauthorized, and we will take reasonable steps to stop misuse brought to our attention.
Forms are protected with Cloudflare Turnstile and rate limiting. Cloudflare may process technical request data as part of deciding whether a request appears legitimate. The site does not intentionally use marketing analytics or advertising tracking.
Form submissions are checked using Cloudflare Turnstile for spam prevention, and contact form submissions are processed using the AuthSMTP email service provider. Those providers may process technical request data as part of delivering, protecting, and securing the service.
Operational logs and submissions are kept for as long as reasonably needed to operate, secure, debug, and improve the service. Information is not sold. It may be shared with service providers that help deliver, secure, host, or email the service, or where required to investigate abuse or comply with legal obligations.
